Professional Services

At Etteplan, we understand the power of information as a valuable asset for our customers. By harnessing this power, you can enhance employee experiences and engagement, foster continuous learning, and optimize operating models. As a leading provider of technical communication, our goal is to support your company in capturing, organizing, structuring, and effectively utilizing knowledge and information. 

We go beyond simply finding information - we provide practical and actionable professional services that solve problems and create real value for your business. Our services enable companies to optimize their people, processes, and facilities, differentiating themselves from the competition and offering their customers a superior experience. 

Consider this: service representatives spend a significant amount of time searching for specific information, impacting operational efficiency. It's crucial to view technical information as a paramount asset. To achieve this goal, it's essential to establish a comprehensive and cohesive information value chain that aligns with your product and asset lifecycle. This often requires breaking down organizational silos within your company. 

Aligning the technical information value chain with your business goals is critical. We have helped numerous clients align their technical information capabilities with specific business challenges and objectives. With our expertise in assessment and road mapping, we can guide you through the necessary steps and transformation process, supported by appropriate skills and tools - an efficient initiative to save time and costs. 

To simplify your digital transformation process, we have developed digital solutions that enhance user access to relevant information regardless of location, time or device. Implementing digitalization can significantly boost productivity while reducing environmental impact - such as minimizing your company's carbon footprint. Furthermore, analytics provide comprehensive insights into the actual usage of your technical data, enabling you to make informed improvements based on factual evidence rather than assumptions. 

Our services empower organizations to optimize their people, processes, and assets, ultimately increasing experience and engagement. We understand the challenges you face and the value of breaking down silos by deploying an integrated information value chain. We help you understand your current position, define where you want to go based on your business vision and goals, and most importantly, find the way to get there. Contact us now and let us provide your company with future-oriented added value.