Application Lifecycle Management
At Etteplan, we understand the importance of ensuring that your critical applications run securely and function flawlessly. That's why we offer Etteplan Application Lifecycle Management (ALM) services that allow you to concentrate on your core business while we take care of managing and maintaining your applications. With our 24/7 customer support and service, you can rest easy knowing that we've got you covered around the clock.
Outsource your application management to a partner that cares
When it comes to managing your application lifecycle, trust is of the utmost importance. That's why you need a partner who not only secures and updates your application but also allows you to focus on your core business. At Etteplan, we go beyond just delivering a solution. We believe in building a long-term partnership and providing ongoing care throughout the entire lifecycle of your application. With our expertise and experience in the industrial sector and Manufacturing Execution Systems (MES), we have the capability to deliver customized solutions tailored to your specific business needs. Let us take ownership of the process and serve as the dedicated service manager for your application.
Utilizing AI in application management
Leverage our AI-powered solutions to revolutionize your application lifecycle management. With real-time performance monitoring, proactive maintenance, and continuous improvement insights, our AI-driven approach ensures streamlined development and deployment.
Let us host your system in the cloud
Etteplan can host your system in the cloud where you will have access to the latest technologies and innovations. A system operating in the cloud is better especially when you require scalability and a secure platform for innovation.
Global 24/7 support
Our commitment to providing exceptional support extends globally, with our 24 hours a day support and service. Operating in over a dozen countries, we have established our presence and built strong partnerships worldwide. Our team is always ready to solve any problems and incidents, around the clock.
Proactive partner that offers continuous development
In today's competitive landscape, end-users have high expectations for user experience. To meet these expectations and maintain the competitiveness of your application, constant development is necessary. At Etteplan, we believe in proactive development by making small improvements throughout the life cycle of your system. We also offer user experience development as a continuous service to maintain and enhance the usability of your application. Our application development approach is always based on user needs and feedback.
We are here to help you maintain and develop your systems
Our team is dedicated to ensuring that your applications are secure, up-to-date, and continuously improved. We offer managed services to handle all aspects and the entire lifecycle of your system management, including Secure Product Development Lifecycle (SPDL) practices. Our expertise also extends to understanding the current and upcoming EU regulations, ensuring that your systems remain compliant. We are proud to be certified based on ISO 27001, demonstrating our commitment to maintaining the highest standards of information security via NIS2 and Cyber Resilience Act conformance.
Additional services
In addition to our application lifecycle management services, Etteplan offers a range of additional services to support your business:
Cybersecurity plays a crucial role in Application Lifecycle Management (ALM). Incorporating cybersecurity into ALM is often referred to as Secure Software Development Life Cycle (SSDLC). We prioritize the cyber security of your critical systems, leveraging our expertise in understanding underlying systems and identifying vulnerabilities. We ensure secure configuration of the production environment. Etteplan uses secure deployment processes that maintain the integrity of the software. We regularly update and patch the software and its environment to protect against known vulnerabilities.
In Application Lifecycle Management (ALM), Etteplan offers additional services to extend the capabilities of your current software and embedded devices.
Some examples of additional software and embedded services:
Software:
- Monitoring and performance management: Tracking the performance of your application in its operational environment. Helping to identify any issues that may affect the application’s performance or availability.
- Maintenance and updates: Updating your application to add new features, improving performance, or fixing bugs. Maintaining the application to ensure it continues to function correctly over time.
- Backup and recovery: Backing up your application data to prevent data loss, and recovering the application data if a data loss incident occurs.
- Security management: Monitoring your application for any security threats, implementing security measures to protect the application, and responding to any security incidents that may occur.
Hardware:
- Maintenance: Over the lifecycle of the device, software updates and maintenance may be required.
- End-to-End Security: Security is a critical aspect of lifecycle management. Ensuring that the device is secure from threats at all stages of its lifecycle.
- Hardware lifecycle management: Replacing outdated or malfunctioning parts and repairing any issues that arise during the device’s lifecycle.
- Dispose or recycle: At the end of the device’s lifecycle, it’s decommissioned. Safely removing the device from its operational environment, securely erasing any data stored on the device, and disposing of the device in an environmentally friendly manner.
Service design in Application Lifecycle Management (ALM) is a vital aspect that focuses on the delivery and management of services that meet the needs of customers. It involves the design and implementation of service processes, the management of service delivery, and the continuous improvement of the service.
We help identify new opportunities for your business to grow and validate initial ideas for digital products, improving user experience and ensuring alignment with business goals.
Customers application is continuously monitored and maintained to ensure it continues to meet the user needs and business objectives. This includes handling service requests, managing incidents, and implementing changes. Feedback from customers and performance data is used to continuously improve the service. This includes making necessary changes to the service, improving the service processes, and enhancing the service capabilities throughout the lifecycle.
Testing and compliance are integral parts of Application Lifecycle Management (ALM). They ensure your software application meets the specified requirements and adheres to the necessary standards and regulations. We ensure that your software solution continues to function as expected even as changes are made to it.
Testing involves various types of tests conducted at different stages of the software development lifecycle. These include for example:
- Integration testing ensures interaction between different components of the software application.
- Regression testing ensures that recent changes or enhancements in the code have not adversely affected the existing features.
- Security testing to identify all possible loopholes and weaknesses of the software system which might result in a loss of information, revenue, or reputation at the hands of the employees or outsiders of the organization.
- Performance testing ensures that your software application performs well under their expected workload.
Compliance refers to ensuring that the software application adheres to the necessary standards, regulations, and best practices. This includes for example:
- Regulatory compliance ensuring the software meets all the necessary legal and regulatory requirements. This is particularly important for software used in industries like healthcare, finance, and others that are heavily regulated.
- Standards compliance ensuring the software adheres to industry standards. This can include technical standards, quality standards, and others.
- Best practices compliance ensuring the software follows the best practices in software development. This can include practices related to coding, testing, security, and others.
Ready to take your application management to the next level? Contact us today to learn more about how Etteplan can help you achieve optimal performance, security, and development for your critical applications.
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Director, Application Lifecycle Management (ALM)
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