How to Implement a Content Quality Strategy
- Past event
Online webinar
Past event
This event was held on 27.06.2024. View all upcoming events.
Event info
Date
27.06.2024
Time
17.30 — 18.00
Location
Online webinar
Content Quality plays a pivotal role in technical information for several reasons:
- Ensures Accuracy: High-quality technical content helps ensure that users receive accurate information when using products or services
- Standardizes Procedures: It aids in standardizing operating procedures and policies, which is crucial for consistency and compliance.
- Streamlines Development: Quality content provides developers with clear details on what has been built, which streamlines the development process.
- Facilitates User Adoption: Clear and straightforward instructions in technical documents can speed up user adoption by making it easier for users to understand and use a product or service.
- Reduces Support Costs: Well-crafted technical content can reduce customer support costs by enabling both support agents and customers to find information quickly and efficiently.
- Maintains Data Integrity: In the context of technical metadata, quality content is essential for effective data validation and verification, ensuring the integrity of data.
During this 30-minute webinar Berry Braster, Technology Director at Etteplan will discuss the necessary steps in a Content Quality Strategy, and also introduce you to the brand new version 10 of HyperSTE, our Content Quality Platform that has been in use by the industry for over 2 decades.
Speakers
Berry Braster
Technology Director, Etteplan
Technical Communications Expert